Certified Quality
& Feed Safety
Quality Commitment & Promise
Quality is owned by everyone in Trouw Nutrition and is integrated throughout the organization, working closing with all functions. Building a strong quality mindset and culture of transparency, trust and drive for continuous improvement are the foundation to getting quality right the first time. This includes ensuring the quality of the products and services we provide and compliance with all applicable business, certification, customer, and regulatory requirements.
Our commitment to Quality makes Nutreco companies the preferred partner and supplier of choice. The following applies to achieve this:
- Qualified People
- Risk Management principles centered around the customer needs
- Nutrace©
- Regular internal & external assessments to measure compliance
- Certification to Third Party Feed Safety Schemes
Nutrace® - Quality feeds value
The Trouw Nutrition Quality community is the frontline support for our business to meet customer requirements and comply to feed safety, quality and local regulations. It is with a strong quality mindset that we create a culture of transparency and trust and how we demonstrate our commitment to integrity and customer focus.
Nutrace® is the Quality Management System of Nutreco designed to ensure excellence at every stage of production. By leveraging knowledge and expertise globally, Nutrace® accelerates good practice sharing and the deployment of the highest standards.
Built on five foundational pillars, Nutrace® safeguards the manufacturing of high-quality feeds and pet foods.
Nutrace® 5 Pillars
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Ingredient & Supplier Assessment & Management
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Monitoring & Control
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Risk Management
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Tracking and Tracing
Certified Quality & Feed Safety
Trouw Nutrition proudly maintains certifications under internationally recognized feed standards. Our facilities undergo regular third-party audits, reinforcing our strong foundation in quality management and supporting our ongoing commitment to continuous improvement.
Ingredient & Supplier Assessment & Management
Our commitment to quality starts with evaluating raw materials, manufacturers, and suppliers. We use only those raw materials which meet our strict standards to ensure that only healthy, safe and sustainable raw materials are used in the production of Trouw Nutrition products.
Monitoring & Control
We safeguard feed quality through a comprehensive monitoring program that covers both raw materials and our finished products. Leveraging the strength of our global organization, we actively participate in the Rapid Alert System, enabling early identification and communication of potential raw material risks across our network. Only approved laboratories are used for testing, and all analytical data is securely managed within our Laboratory Information Management System (LIMS).
Risk Management
We ensure professional risk management practices are in place to prevent and effectively respond to customer complaints and emergencies. This includes a structured Feed Safety and Quality Crisis Management system, supported by root cause analysis and corrective and preventive actions (CAPA) to minimize risk and manage unexpected situations with precision and accountability.
Tracking and Tracing
We enable efficient information flow across the entire value chain from sourcing to final product delivery by leveraging a rapid upstream and downstream data system. This real-time exchange of information is critical for supporting our dynamic recall systems and ensuring swift and accurate responses.
Risk Management Starts with the Customer
By clearly understanding our customers' needs, we can proactively identify potential biological, chemical, and physical hazards, and implement targeted control measures to effectively mitigate the risk.
“Quality In” means “Quality Out”
Receiving raw materials is a critical point in our process. That’s why Trouw Nutrition has developed a dedicated Receiver Training Program. This comprehensive set of procedures, guidelines, and specifications are designed to mitigate the risk of hazards during raw material intake.
Receivers—our Gatekeepers of the Mill—are trained to quickly assess whether incoming ingredients meet quality standards. All loads are inspected, and those that fail to meet specifications are rejected.
Additional analyses by approved laboratories are often required, based on the annual Ingredient Risk Assessment. This assessment considers raw material risk, control trends, origin, and supplier performance. Testing includes nutritional verification and screening for contaminants such as microbes, pesticides, dioxins, peroxides, and heavy metals.
Safeguarding our Products
Each Trouw Nutrition site is supported by a dedicated Quality Assurance Manager leading a multi-disciplinary Feed Safety Team. This team is responsible for systematically identifying, evaluating and controlling feed safety hazards throughout the production process.
Key controls include:
- Hold & release programs
- On-site rapid medication testing
- Physical quality analysis: Pellet Durability Index, Crumble Measurement, % Fines, Particle Size, Hardness, and Length
- Annual (or post-modification) mixer performance testing
- Annual (or post-modification) sequencing and flushing verification
- Feed defense and feed fraud prevention programs
Nutrace® 5 Pillars
Certified Quality & Feed Safety
Trouw Nutrition proudly maintains certifications under internationally recognized feed standards. Our facilities undergo regular third-party audits, reinforcing our strong foundation in quality management and supporting our ongoing commitment to continuous improvement.
Ingredient & Supplier Assessment & Management
Our commitment to quality starts with evaluating raw materials, manufacturers, and suppliers. We use only those raw materials which meet our strict standards to ensure that only healthy, safe and sustainable raw materials are used in the production of Trouw Nutrition products.