Privacy & Legal Information
Privacy Statement
Trouw Nutrition Canada and Shur-Gain are registered trade names under which all Canadian animal nutrition activities of Nutreco, The Netherlands, are performed.
Trouw Nutrition Canada supports the following website www.trouwnutrition.ca. While Trouw Nutrition Canada endeavours to ensure that the contents of these sites are as up-to-date and accurate as possible, Trouw Nutrition Canada does not warrant or make any representations regarding the use, validity, accuracy, or reliability of, or the results of the use of, or otherwise respecting, the information/data on these sites or any sites linked to these sites.
In no event shall Trouw Nutrition Canada be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or tortuous actions arising out of or in connection with the use of the information/data on our websites or any websites linked to our sites.
Collection of Information
Trouw Nutrition Canada is sensitive to privacy issues on the Internet and you can visit our websites without revealing who you are or any information about yourself. Trouw Nutrition Canada websites only collect personally identifiable information from individuals who voluntarily choose to provide his/her user information. For example, you may request to speak to a salesperson, or you may apply for a job. Any personally identifiable information you send us will be used only for the purpose indicated. Requests for information will be directed to the appropriate personnel to respond to the request. Please be aware the personally identifiable information that you provide to us may be transferred, stored, maintained and used both within and outside the servers, communication and data processing facilities we maintain. By providing us with personally identifiable information, you consent to the transfer of your personally identifiable information and waive any claims that may arise under your own or any other local or national laws, rules or regulations or international treaties. Your continued use of our websites and any services indicates your acceptance of this online privacy statement and of the collection, use, disclosure, maintenance, management, and storage of your personally identifiable information as described.
Cookies
A cookie is a small text file which is transferred from a website and stored on your computer’s hard drive. It enables a site to "remember" who you are. Trouw Nutrition Canada never permanently stores any personal information in cookies (on any computer that you may use) that can be used to identify you.
A browser can be set to warn the users before accepting cookies. Users can choose to refuse cookies by turning them off in the browser. Users do not need to have cookies turned on to visit our sites but will need them to use certain customizable features of our sites, such as language selection. Cookies remain on your hard disk until you delete them.
Web Analytics
Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies. The information generated by the cookie about your use of our sites (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our sites, compiling reports on site activity for website operators and providing other services relating to site activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of our sites.
Transfers of Information
Because Trouw Nutrition Canada (Guelph, Ontario, Canada) operates in conjunction with Nutreco’s headquarters in Boxmeer, The Netherlands and because its web servers which host its websites are located at numerous locations inside and outside Canada, it is possible that Personal Information about visitors may be transferred from one country to another. Such transfers will only occur in compliance with the applicable local law relevant to the source of the information.
Children and Privacy
Trouw Nutrition Canada does not knowingly collect information from or about children age 18 and under.
Do We Disclose Any Information to Outside Parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our sites, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our site. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Notification of Changes to our Privacy Statement
Trouw Nutrition Canada is continually improving and adding new functionality and features to our sites. These ongoing improvements, changes in the law or changes in technology may require changes to this Privacy Statement. Trouw Nutrition Canada reserves the right to update or modify this Privacy Statement at any time. For this reason, we encourage you to review this Privacy Statement every time you use our sites.
Contacting Trouw Nutrition Canada
Each Trouw Nutrition Canada website provides a Contact Us [https://www.trouwnutrition.ca/en/contacts-us/ ] section to facilitate feedback from site visitors. Please use this facility to notify us if you have any questions, concerns, or complaints about the manner in which your personal information has been collected or handled by Trouw Nutrition Canada.